Reapplying Receipts

If a receipt has been applied to the wrong resident or the wrong charge, you can use the Reapply Receipt button to apply the receipt to a different resident or charge. This procedure reverses the receipt and creates a new receipt. You cannot use it to change the total amount or the cash account.

To reapply a receipt

1	From the side menu, select Receivables > Review Receipt. The Receipt filter appears.

2	Complete the filter to locate the receipt you want to reapply, and click Submit.

3	When you are viewing the correct receipt, click Reapply. Voyager displays a message saying the procedure will reverse the current receipt so that you can create a new one.

4	Click OK. A Receipt screen appears.

5	If you want to select a new resident as the payer, delete the entry in the Resident field and select a new one.

6	Click Enter Detail.

7	Complete the bottom part of the screen. For more information, see “Creating Detail Receipt Batches”.

8	Click Save.