You can apply available prepays to an individual unpaid charge through the Charge screen. A charge might be unpaid because it was on hold or because it was imported. Available prepays include those that are not on hold for a particular charge code, as well as those that are on hold for the charge code that matches the charge. You cannot use this method to apply manual prepays or to apply prepays that are on hold for a charge code that does not match the charge.
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2 If the Hold check box is selected, clear the check box.
3 Click the Apply prepayments option.
4 Click Save.